NIIT — Requesting refund fully or partially as I have completed the L1 Course and can't pursue any further due to my work exigencies.

Address:85, Sector 32, Institutional Gurugram 122001 India

Hi Team,

I am writing this with utter disappointment and fury. As I have enrolled for this course of Advanced Post Graduate Program in Data Science and Machine Learning (Part Time). During commencement of the course I was working from home due to Covid-19 restrictions which was the main reason for me to enroll for this course also, my elder Cousin Brother (Was prior working with NIIT Sales Department) too suggested me to pursue with this course since I was working from home and do had time to spare to pursue the course. However later in the Month of May in 2023. I was told that I had to start reporting to office as the restrictions for Covid for Corporate Companies got lifted, which was the main reason for me to work from Office given the circumstances. As I felt that I won't be able to pursue with the course anymore due to my work exigencies I suggested company to consider my refund request as I need to comply with my job as well and as per company's norms which is why I had no other option but to leave the course in the mid-way. The time I was working at home I completed my L1 Course successfully, as I also, learnt that they do have foundation course for Data Analytics which was till L1 and then I requested them again for a partial refund since I can't go ahead with full course but again, they came up with this response, that they can't go ahead with any refund since my status is showing as inactive lately and also, this is to bring this to your notice they do assign counsellors for us during the course as a guardian from the company who will assist us with all the necessary assistance required to pursue the course and complete successfully, as I had one assigned to me named Shibalik Choudhary (shibalik.[protected]@niit.com) is his corporate mail address. Also, he promised me an Amazon Voucher worth 10, 000/- INR as a reward for signing up for this course which is still not received till date. I also, would like to remind you that they promised us with Placement Assistance as well which I don't need as I just need certification for foundation course or else I need the entire amount to get refunded, as this is a clear case of Mental Harassment and Disturbing someone's mental health to a lethal stage.
Was this information helpful?
No (0)
Yes (0)
NIIT customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NIIT
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    1018
    Pending
    0
    Resolved
    467
    NIIT Address
    The Confluence, A-24 InfoCity, Sector-34, Gurgaon, Haryana, India - 122001
    View all NIIT contact information