| Address: | Patna Bihar | | Website: | www.nike.com |
I ordered nike air max 2021 shoes from nike website after delivery due to large size i applied for return after contacting their customer care. First their carrier didn’t come for pickup but after multiple complaints they carrier finally came for pickup on 27th September 2022. During pickup of my shoes nike’s represtative told me during our conversation that once they receive my shoes in their warehouse they will instantly initiate refund and i will receive within 3 to 7 days. But in reality it didn’t happen. According to Aramex who pickup my return they told me that they already delivered my return to Nike warehouse on 6th October 2022. Now i waited 3 to 4 days but still i didn’t receive any refund even after conatcting multiple times to their customer care. On 11/10 their respresentative filed a complaint whose no is 66672693. I was told that within a week i will receive an email regarding refund and also i was told that they applied for manual refund. But even after a week after each and everyday contacting their customer care still I don’t receive any refund. Now everytime when i contact their customer care they are behaving like a unknown who don’t know anything even after giving them much information like order no, return receipt, etc and after getting these thing at the last they saying only one word which is ‘wait’. I am literally extremely frustrated with them and i finally realise that i did a huge blunder by buying shoes from their website. I never ever expected such a cheap experience ever from Nike. Even after multiple complaints they don’t have any care about their customers. Literally if i calculate days since pickup of my shoe its already more than 20 days but nike don’t care about anything. Its really costly shoe and i bought it from my hardcore savings and after spending many days and not getting any refunds. I am getting into a depression and thinking about refund day and night. I can’t able to sleep properly due to this thing. Even after speding so many days i still don’t get anything.
Order no :- G[protected]
Email id :- [protected]@gmail.com
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