[Resolved]  Nikon India — Not sending the refund amount after completion of timeline on 21st february 2017 by ebay india private limited.

Address:	400063
Website:	www.ebay.in

Here i want to raise a serious issue, which is about an e-commerce company named as ebay india private limited who is cheating with customers after getting the money from customers.
I sumit kumar sahu, having paisapay id: [protected] purchased a mi4 mobile display on the date of 22nd january 2017 by using my debit card but it didn’t reach me so i called the seller but the seller misbehaved me and told me not to contact him so i called ebay india private limited but nobody responded. I called after the timeline completed and told him to refund the money on 3rd february, at the same time i didn’t got the product ordered in the timeline given by ebay.in so i complained about the order but till now i am not getting the amount 0f 1999/- when i am calling on the tollfree no [protected] they are telling that wait for timeline to end but timeline completed 3 times but each and every time they are giving timeline but i am not getting my money. I also wrote the email to the ceo of the company as well as grievance officer but didn’t got the respond from their side. As the company is not serious about the service as well as providing the satisfied result to the customer then
1. Why shouldn’t license of ebay india private limitedbe cancelled?
2. Why shouldn’t ebay india private limited be penalised?
3. What is the grievance officer doing?
4. What is the ceo doing?
5. Did ebay india private limitedtook any action against the seller?
6. Was the product available at the time of my order or not?
7. If the product not reached within timeline then after 3rd february why didn’t they refund the money?
Today on the date of 20th february 2017 i called to the ebay india private limited and requested him to refund my money and their floor manager ms. Ayushi saxena told me that by today evening i will get my money but till now i didn’t got the money. Today was the last date of refund of my money but not got the money and they are cheating with me since january 22nd 2017.
So i request you with folded hands that kindly help me on this issue as well as cancel the license of ebay india private limited for cheating with customers.