Nikon — nikon service center not giving proper information

Address:

400604

Just recently got nikon d56003 months ago. After normal use it started to show error. I gave it to service center for repair. Submitted the camera to
Service center at andheri on 16 august. They mentioned it will be covered under warranty. Also they mentioned that they need to order part from out of country. But then it has been 3 weeks and still the part has not yet arrived at service. Saying that shipment has "no eta".