Nippon Paint India — Forgery of signature and damage to property

First issue was regarding the information of warranty was never provided that it reduces the claiming power every year (ex. 100% year 1 and so on respectively).
Second issue was improper work completion I have attached the photo on that information of the places as to be informed when told to the concerned person, the contractor who was appointed from Nippon service Mr. Mahesh was arrogant and spoke ill mannered to my family we raised this issue to Mr. Harshith. L he told he would take action on this matter we didn’t receive any action related information and the pending work format started going from Bad to worse as only a day or two work was left, we tried to adjust, during this period the contractor had spoken very rudely towards my parents as this issue was also informed and the personnel stopped visiting the site of work.
Third issue during this work which contractor acted so ill mannered, a newly bought vehicle tata Nexon car the laborer’s sent with him have sprinkled the paint over the car even though it was parked outside the work area as they had told it would be at a safe distance if it was to be done accidental it should have been sprayed all over yet it was done at the time of cleaning out their equipment, the damaged side is clearly visible only on the passenger side, when informed both the personnel from Nippon and contractor sarcastically informed please us the thinner or petroleum to clean now to refurbish the stains the amount is costing approximately Rs. 10, 000- Rs. 15, 000 when informed they say and blame it on us even though cooperated at such extent yet we face such disgrace from Nippon paints.
Fourth issue is related the warranty card to be provided by the service provider the final payment of work was provided to Mr. Harshith. L on 21st July 2022 of amount Rs. 18, 270 it has been almost 3 months of time I have not received a warranty card which should have been issued yet whenever spoke to him his only answer was give me 2 days or please provide home address, pictures of the site, my email address and what not, when finally I raised an issue with the customer care and informed he then told he has quit the job and Mr. Jayanth shall handle the case here forth but when asked why was it delayed we came to know he hasn’t even raised any request and my application was rejected long back.
Mr. Harshith neglected my phone call and whenever requested about the update he has no input on it. They haven’t even properly inspected the work done by the personnel is it up to mark and we give a sense of trust over the company professionals because their work would be up to mark yet it is such a disgrace on the Nippon paints part of work.
Fifth Issue a major one on which I shall press charges on Nippon paints or the personnel if Nippon company does not provide me a proper response within 12 working days as you personally requested. The Issue is related the forgery signature done by the company personnel on my name for the warranty. I was not even aware of it or informed it came to our notice when Mr. Jayanth brought the rejected application was brought here to show us, even not even a Single bill is mentioned in my name, this issue has been clearly raised to you on 12th of October 2022, waiting for proper action within 3rd of November 2022 if not my issue is resolved would definitely press charges on this matter to Consumer court as well as in criminal court for damage of property and forgery case.
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    +91 46 2233 3359 [Tamil Nadu]
    +91 44 4298 2222 [Corp Office]
    +91 16 1217 1401 [Punjab]
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    K.R.M. Center, 9th Floor No 2, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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