Nobroker — Not deactivating the plan purposely

Nobroker — Not deactivating the plan purposely

A Ameya05 from Mumbai, Maharashtra Jul 18, 2023 Aug 2, 2023 This thread was updated on Aug 2, 2023

This is regarding my property posted on Nobroker for Rent. I have really very bad experience overall. They have given me a plan to rent my property without even providing complete information. and after that they are saying if we find any Tenant for you, we will take 10000 from deposit. The reason i have posted flat for rent on Nobroker so that I don't have to pay anything to anyone or else there are more than 10 brokers are ready to get tenants for me nearby my area within a day. I have told my RM T Ruksana to deactivate my plan, but it has been more than 4 days it still not got deactivated. i have specifically told and msg her on chat but she is not taking any action on it. Also, I wanted to highlight that Nobroker customer service is really bad they don't know how to speak. they speak very rudely with flat owners. I think they should listen to call recording how they speak with people. since last 4 days i am trying to tell them to deactivate my plan but they are just delaying the process on purposely. I got a call from Nobroker today morning at 1:01pm and he was talking to me like "AAP JAISE LOG" this is how you communicate with customers? Is this the way you speak? he was very rude and disrespectful. i asked him to deactivate my plan so he was saying your RM is on weekly leave whenever she will return she will call you, means till the time she doesn't come back there's no one in Nobroker to deactivate my plan? why are you doing it purposely? what do you get from this ?? I feel Nobroker should give proper training how to speak or deal with customers. before taking plan i used to get 1/2 tenants calls every day but the day i have taken the plan, they have not got a single tenants for my flat in a week. plus, your service is very slow and bad actually worse. I will never ever suggest anyone to take service from Nobroker bcz what i have experienced as of now I don't want anyone to suffer from this again. I hope my complain will reach at the right place and necessary action will be taken. Was this information helpful? No (0) Yes (0)
NoBroker customer support has been notified about the posted complaint. Verified Support Jul 21, 2023 NoBroker Customer Care's response Hi Ameya, we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further. Aug 02, 2023 Updated by Ameya05 Contact #[protected] Still I’m getting a call every day. And after having words with Ruksana and Team more than 15 times none of the person have still not disconnected the plan. This is really weird way of working of Nobroker employees. I have a serious complaint against these Ruksana and Gazi who is working with Nobroker as a owner relationship manager. Nobroker has to take serious action against them.
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NoBroker Customer Care

from Bengaluru, Karnataka

Jul 18, 2023

Verified Support

Hi Ameya, we always endeavour to find tenants for your property. For any reason, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check what went wrong here & take necessary actions to provide you with a resolution on priority.

Ameya05

from Mumbai, Maharashtra

Aug 2, 2023

Contact #[protected].
Still I’m getting a call every day. And after having words with Ruksana and Team more than 15 times none of the person have still not disconnected the plan. This is really weird way of working of Nobroker employees. I have a serious complaint against these Ruksana and Gazi who is working with Nobroker as a owner relationship manager. Nobroker has to take serious action against them.