[Resolved]  Nobroker — Paid Plans are a SCAM

I posted a free property ad on Nobroker website. One fine day, a sales executive from Nobroker team called me and assured me guaranteed buyers if I purchase Seller Support plan worth ₹16000 from me. The plan validity was told as 3 months. He also convinced me that there are a lot of buyers in my area looking to buy a new house. I purchased the plan. After 20 days now, there is not even a single buyer who has visited my flat. The Relationship manager tells me that buyers are interested in Thane area not Mumbai! This means Nobroker lied to me just for the purpose of selling their Paid subscription. Now when I ask for my money back since they’ve taken zero efforts to sell my property, they say they have no refund policy. Nobroker must be sued for this scam. They first convince the customer to buy paid plans giving false information and then tell them there’s nobody interested to buy. So they get the money for doing nothing! Nobroker operations must be shut down in India.
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May 9, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2024
NoBroker Customer Care's response
Hi Yash, our premium plans are designed to offer the best value, and our relationship managers consistently put forth their best efforts to find options that align perfectly with your specifications. Also, whenever you are eligible for a refund, we'd never delay initiating the same. Kindly share your registered contact details over DM to investigate what went wrong and sort out the issue.
Verified Support
Jan 24, 2024
NoBroker Customer Care's response
Hi Yash, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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