Booked NTL by Apps Alwarthirunagar to Annanagar. Booking B[protected] at 1028pm. It got confirmed by SMS. Driver Manikandan Cab No TN32J7327 spoke from his number [protected]. He told coming in 10 minutes. Even at 1039pm he said that just two minutes away and reporting. When not come, called at 1050pm. He says that his office told not to come . Office will arrange different cab.
On enquiry to [protected] they told no cab available. Then how come the driver spoke to me. Gross negligence and deficiency of service
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NTL Call Taxi customer support has been notified about the posted complaint.
To add to my complaint, NTL, after declining the confirmation, has the audacity to SMS me at 11.30 pm that base ON MY REQUEST, the are cancelling my booking !!!
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