NTL Call Taxi — Missing my cash in ntl taxi app wallet

Natraj Karuppasamy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

My name is K.Natraj, Mobile number: [protected]. I am regular user of NTl Taxi in chennai. i use app wallet for payment. On friday morning i got Rs.414/- in my wallet. That day (26/12/2014) i book two cab for Choolaimedu to Washermanpet and Washermanpet to Choolaimedu. For both the trip i paid the amount to the cab driver. Rs.300/- for 1st cab and Rs.250/- for 2nd cab. But my wallet balance become Rs.0/-

I immediately i placed a compliant in [protected]. But still now i didn't get my money back in my wallet. Also i didn't even get any call from their office.

I am very much disappointed by this incident.

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Comments

vino8rvk

from Delhi, Delhi

Hi, My name is R. Vinod Kumar, Mob No: [protected]. This used NTL for the first time on 23/Feb/2015. I filled my ntl app wallet with 1000 using my citi credit card. I booked cab on 23/Feb at 10:15 source: old washeremenpet destn: west mambalam Tevera- 9 seater, but the cab never arrived. I called the customer care numerous time they didnt arranged the moring cab, evening cab was a struggling stories, lots of confusion among ur drivers and customer care person.

I never experienced such pathetic service, some how i used the evening cab thinking money would be deducted from the wallet, but driver strted asking the cash which i eventually paid 370/- at last.

My wallet remains the same unused, kindly revert my money back to the credit card stating this was never used. Please dont make me lose my patience once again.