NTL Call Taxi — NTL Billing Scam | |||||
Team, I am totally unhappy with the irregular billingin NTL which is a big scam. I have been charged for 15 kms when i travelled only 11.5 Kms. Moreover there is a waiting charge which is imposed on me when i waited for the driver for more than 15 mins. Moreover i paid almost 100 Rupees extra for a travel which will actually sum up to a total of Rs.200 maximum from Saravana Stores Chrompet to Madipakkam Sath Sangam Street. It wont take more than 10 minutes for me to reach the venue when it is without traffic then how i have been charged 100 Rupees extra. Following are the messages that i received from NTL. Its absolutely cheating and compromising has been done stating that i would get a 50 Rupees recharge for a prepaid number ([protected]) which is still pending. Still thinking what quality of service you provide in handling grievance in such a careless mode and courageous to collect 100 Rupees extra and justify it in the first instance and then accept that Rupees 50 is collected more when i justified with proofs. Till now i wonder and was following up with NTL as i was your regular customer and this instance made me to think a lot to use your services any more and will never recommend it to my circles and post it in Social media with proofs and will also file a complaint against the company in the district consumer forum. wait and watch as your resolution mechanism is not satisfactory. Dear Sir/Madam Booking ID B[protected]-20Mar06:25, Book through Apps www.ntltaxi.com/a 6:02AM Dear Mr/Ms RAMANATHAN cab details for BookingID:B[protected] are CabNo:TN22CW8066, Driver Mobile:[protected] HELP:[protected]/[protected]:02AM Dear Customer, request to board the cab within 10 minutes from your scheduled pickup time. Waiting charge will be applicable afterwards 6:14AM Dear Customer, Your cab has arrived. Happy ride !. 6:15AM Your Total Bill for Booking B[protected] is Rs.280, Wallet Rs.0, Pay Rs.280, Invoice sent to your e-mail 6:40AM ------Thanks and Regards------ Bye Ramanathan Y ramanathan.[protected]@gmail.com [protected] Was this information helpful? | |||||
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NTL Call Taxi customer support has been notified about the posted complaint. | |||||
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