NTL Call Taxi — Poor customer service

Address:Chennai, Tamil Nadu

I really disappointed with my ride with ntl this morning, Customer service was really poor - my scheduled booking was around 6.40AM but cab came @ 7.15AM Also the tariff mentioned to me was first 6km Rs 150 & addt. Rs9.6/km but rate charged to me was Rs 16/km. Next thing was I had Rs300 in my wallet which they informed that only Rs 100 only can be taken from wallet. We will never use ntl service in my life anymore & will never recommend to my friends & family. I am well aware about the brand value of ntl but with these kind of service, it will be very hard for sustainability in the present market.
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    NTL Call Taxi Phone
    +91 44 3000 3000
    NTL Call Taxi Address
    Chennai, Tamil Nadu, India
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