NurseryLive — Not refunding the money as well as not sending the Order

I have placed order on 23rd May 2021 Order id NLV[protected]. They have sent me only one plant and rest order is pending from their side. I have asked them to refund my money. But they don't give any positive response on their live chat. I have also asked them on twitter but they didn't replied. So request you to kindly check with them and help me to take my money.

My order total is 2226.