Nyati Group — Irresponsible Sales Team Member

Address:

Pune, Wagholi, Maharashtra

Hi Nyati Team,

Greetings.

This is to bring to notice the irresponsible and misleading behaviour of your sales team person who is at Nyati Elan South 2, Wagholi office.

We went there for booking the flat in G(3/4) building today.

He mentioned that flat 403 (corner flat) of building G3 is available and we agreed to purchase it.
We paid Rs.51000 by UPI as he promised to get the registration done by 29th March, 2023.
We selected the parking and filled the application form as well.
The moment we were done with the formalities he showed some strange signs and pretended like a no men.

He said mistakenly he mentioned G3-403 flat and this is already sold. And forced us to purchase G4-403 (internal) flat.

When we disagreed he mentioned that we don’t have another choice. But we choose to leave.

This is not the first interaction with him which disappointed me, but similar thing happened on 22nd March, 2023. On the day of Gaudi Pawda (Maharashtra Local Festival) we interacted with him for the first time.
That day, until the time I was understanding the plan etc he was very much interested to sell a bigger and higher value house. But when I mentioned that I want to go with G4/G3 as per my budget he started behaving badly and was not interested in talking about it.
He treated us (me and my husband) with an extremely improper manner.

The very first visit that I made to Nyati was a month ago, when I met with Mr. Pushkar. And honestly on Gaudi Padwa I wanted to
meet Mr. Pushkar only but couldn’t as it was crowded.
But today my husband called him in the morning and we went to book.

But when we turned after seeing the flat, Mr. Pushkar was busy and he mentioned that he has explained Mr. Vaibhav everything.

So, basically I got my loan sanctioned and went in to book the flat today itself and we started too, but his irresponsible behaviour and over smart attitude ruined everything.

I am stuck with the payment of Rs.51000 and I want that to be refunded ASAP as this cancellation is not my mistake.

Please look into this matter and help me with my refund.

Also, this entire has definitely impacted the reputation of Nyati Group for me.

I regret to mention that I am highly disappointed with this experience.