Nykaa.com — got fake products

I ordered so much skin care products (14 products) iam not satisfied with any one. Whenever i used those products.. I got skin related problem.. But on other side i purchased same product from shop i didn't face any issue with my skin... I stopped using those products which i ordered from nykaa.in one facial kit they didn't send me scrub.. But on cover of the kit scrub was mentioned. My first time experience with nykaa is horrible. I will never purchase from nykaa in future.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Tanuja,

Thank you for writing in regards to your concern.

As we are unable to locate any details of your order under your name (Tanuja Bisht), we request you to please email our support team at [protected]@nykaa.com with your Order Number / registered email ID /Contact no. so that we can address this at the earliest.

Regards,
Team Nykaa

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information