Nykaa.com — Nykaa sent years old product | |||||
I ordered Deborah foundation from nykaa but the manufacturing date is April 2014 which makes it 2 years old. Its expiry date is in 5 months and I know I cannot finish the bottle in that time frame as I intend to use it only for winter. When I spend money on a product I expect to use it on my convenience since it's mine. You send me 2 years old product and expect me to finish within few months. Money doesn't grow on trees. Also I contacted the customer care and it took forever to get connected after that her put me on hold for all which "my lot balance got deducted". His only response was to send an email to nykaa. Please appoint better customer care executives who are actually able to help customers. I did send an email 2 days back but am yet to hear back. I have attached the product and invoice pic as well. Was this information helpful? | |||||
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