Nykaa.com — Tampered order is delivered.

I ordered 12 items from the Nykaa and only 2 were delivered from the second shipment. This is the Order ID NYK[protected] My order was worth Rs. 3420. Order Placed on Saturday, 15th Oct 2022, and Received on Saturday, 22nd Oct 2022. by Delivery Partner EcomExpress with AWB Number [protected].

When I asked customer care they said ma'am we dispatched everything we don't know where your items went. I mean what the hell guys??? If you guys sent them why didn't I receive them? Ask your delivery partner, why all the products were not delivered. it feels like it is my fault that I paid for my products but didn't receive them??. Someone has tampered with the order and nobody is ready to take responsibility. Give me my products or my money back.