[Resolved]  Nykaa Fashion — Unable to help

Website:www.nykaafashion.com

Since a week Nykaa Fashion has been giving me false hope and isn't able to solve a simple issue. On 14th of Jan my order was delivered from Nykaa Fashion. I wanted to return the item so on 14th I created the return request. The delivery guy came to pick it up on the 16th and refused since the number was not right and I couldn't get the OTP.
I spoke to Nykaa Fashion they told me on 17th they would do a 3rd attempt and it will get cancelled and once it gets cancelled they would place a new return request but it didn't happen and now every other day the delivery guy comes to my house and refuses to pick it, I feel uncomfortable for them to come to my house like this. Everyday the Nykaa Fashion customer support team tells me to wait 24 hours but it has been 7 days and nothing has been done to help me out. Please solve my issue and don't send delivery guys to my house unnecessarily.
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2024
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint