| Address: | Krishnagiri, Tamil Nadu | | Website: | olaelectric.com |
Sir/Madam,
I have purchased EV on 18 Jan 2023, but even after full payment I am not provided with any delivery update. No response over the email, trying to complaint over the toll free contact. The toll free number provided over the company's website and android application is not working.
Vehicle was financed with TATA Capital. I received the registration number and insurance details over the msg. Insurance has started from 1 Feb 2023, but I haven't received my vehicle till today i.e. 10 Feb 2023, no accurate information is provided about the same.
I think company is taking orders without have sufficient stock of the product. Accessories provided are not showing dispatch till 7th March and 28th Feb 2023 after full payment.
Even after all this delay I was not provided with any standby vehicle for commute.
My concern is, Why is the company demanding full payment and not providing delivery even after these many days? This is clear sign of fraud and cheating with customers. Like me there are several customers complaints posted here and over the social networking website. In response company just post a reply to all that " Hi, we're on it we will get back to you shortly.". The twitter page is full of these complaints for your reference. I will attach some screenshots and email.
Order ID- OET-[protected]-NMR24
Insurance policy no- 3005/[protected]/00/000
Pranjal Vishwakarma
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