I booked my ola scooter in September 2021 and made final payment on 3rd March 2022. In order to proceed further, I tried uploading my documents for registration purpose but unable to upload the same because of an unknown error. I tried everything from uninstalling the app and reinstalling it to trying to upload in all permissible formats within the permissible size but everytime the same error message is displayed. I tried contacting OLA through their support email and also through their twitter and insta pages but all I recieve was a standardized reply that "we are working on it and we we get back to you". I even mailed them the scree recording of the error along with all my documents but they are so irresponsible that they don't even care to reply. It's been 7 days and I have mailed them several times and even tagged their ceo on twitter with my problem but all in vain. They do not care to reply. I have mailed them to return my money as I don't want to be a part of such a fake revolution where the customer is suffering even before the delivery of vehicle, I can imaging how their post delivery services are going to be.
This is so annoying that once you recieve the money, you treat your customer in this manner.
Pathetic customer service
Sunny Wadhwani
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