Ola Electric — Warenty not extend as commited, fraud company

Address: bharatpur,bbsr

I purchased my OLA scooter based on the information/assurance provided at the time of purchase that the scooter would come with a 5-year warranty.

However, my OLA account/app is currently showing only 3 years of warranty. It is now asking me to pay ₹5, 999 + GST to extend the warranty by another 2 years.

This is not what was communicated to me at the time of purchase. I request OLA to please verify my purchase records and the warranty commitment made at the time of purchase and provide me with the 5-year warranty without charging an additional amount.

Please treat this as a formal complaint and provide me with a written clarification/resolution.

I can provide the invoice, booking details, screenshots, or any other documents required to verify the warranty commitment.

Please resolve this issue at the earliest.