[Resolved] Olx India — Details for ad placed with my details but not by me.

Aditi G

from Jammu, Jammu and Kashmir

Address:

Jaipur, Rajasthan

Hi, I received an email and phone confirmation about an ad that wasn't placed by me. I'm sure you have a system of confirmation via phone or email for the ad - do provide these details urgently. The ad was placed with a subject line: "My brand new iPhone 4 which I want to sell.. With 10 free covers :D" and the id was[protected]. I've disabled the ad using the missed call option sent on sms and have emailed OLX support regarding the same. If the query is not responded to before the end of the day, I will send this ahead for a legal action. Looking forward to a prompt response. Thank you.

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Complaint marked as Resolved

OLX India customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2014

OLX India Customer Care's response Dear Aditi, We understand your concern on this matter and sincerely apologize for the inconvenience caused. Without delay, the ad has been immediately removed from our pages. We assure you that we try our best to maintain a safe community and removing users that do not comply with our terms o[censored]se. Your concern is our priority and we will always do our best to resolve it at the earliest. For any further assistance , kindly contact us at [protected]@olx.in Regards, OLX India Support Team