Olx — OLX Sell Faster Service Cancelled within 1 days , I purchased for 30 days

Address:https://www.olx.in/
Website:www.olx.in

My Dear Consumers Complaints team,

Can you please help me to get refund.
I purchased OLX Sell Fast services with rupees INR 899. and after that no one contacted me to purchase my bike so I changed the location i though i will get more people could be contact but no one contacted me after that I called OLX customer support and they said the Sell Fast service has been removed, due to location change reason, and said to repurchase.

I requested i keep with same location please active the service (Tirupati) But denied the my request.

I ask the 899 rupees refund they said not possible to give the refund.

registered mail id: [protected]@gmail.com
Purchased on 04/Jan/2024

I did not used the services and paid money not giving the refund. kindly help me to get refund.
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Verified Support
Jan 11, 2024
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
Thanks,
Team OLX
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