[Resolved]  One97 Communications — Complaint filed to cancel the, fraudulent deduction of rs.30 000/- made from my sbi credit card : reg

Address:600115

Sir,

On 29/06/2017, i received an call from the mobile no ([protected]) introducing him as vijayaragavan, senior executive from sbi head office, nungambakkam and he told enter transaction and secret verification details of my credit card. He toldl me about the refund of 10, 000 rewards points and replacement of new credit card with added credit value. After getting my credit card details and otp numbers generated from my mobile. They debited rs.3000/- for 10 times from my sbi credit card. I want to clearly mention here that, my total amount of rs. 30, 000/- was debited through your website only and i want to you to stop the entire transaction immediately and refund my money back.in continuation of that, i am going to file a written complaint in cyber crime police for further action.

Herewith enclosed the otp transcation details for each deductions was made.
S. No time otp no amount particulars
1.11.39 am 730736 rs.3000/- patym mobile solutions
2.11.41 am 282458 rs.3000/- one97 communications. Ltd
3.11.46 am 668290 rs.3000/- one97 communications. Ltd
4.11.48 am 872609 rs.3000/- one97 communications. Ltd
5.11.50 am 922944 rs.3000/- one97 communications. Ltd
6.11.52 am 613613 rs.3000/- one97 communications. Ltd
7.11.53 am 471798 rs.3000/- one97 communications. Ltd
8.11.54 am 827353 rs.3000/- one97 communications. Ltd
9.11.56 am 308147 rs.3000/- patym mobile solutions
10.11.58 am 480959 rs.3000/- one97 communications. Ltd

So, kindly take expeditious action to cancel all the above transaction done on 29/06/2017 and to refund my money back.

Thank you,

R. Nandha gopalan
[protected]
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Jul 1, 2017
Complaint marked as Resolved 
no process was taken to resolve my complaint and no response from the particular concern
One97 Communications customer support has been notified about the posted complaint.
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
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    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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