One97 Communications — damaged product received

Address:

Ahmedabad, Gujarat, 382481

We had placed an order of 58" colour tv of panasonic make via paytm online shopping. And paid 54, 500.00 through our credit card on 3rd oct 2017.

My order number is [protected]

We received damage product from gati and the same we informed to you by helpline number to replace or refund our money. The complaint number given by call operator is 40043190 and assured us for the refund of money paid by us.

Now we are trying to talk with your helpline number which is not reachable or lines are busy since last 5 days