One97 Communications — Money not refunded in account. Transaction id [protected].

Address:Moradabad, Uttar Pradesh, 244001
Website:paytm.com

I was trying to book a tatkal ticket by irctc wesite from moradabad (Mb) to allahabad (Ald) on 16 may 2017. The ticket was not booked but the amount of rs 3300 (Tax extra) was deducted from my bank of baroda account via paytm gateway (Irctc_paytmpg) with transaction id [protected]. I contacted irctc care they told me money has been refunded on 18 may 2017 advised to contact bank/paytm care. I checked my account continuously but amount of rs 3300 has not been refunded till date. Kindly help me get refund the amount on my bank account as early as possible as its been more than 20 days.
Thank you.
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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