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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints(1168)

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R
rajdipbarui
from Kolkata, West Bengal
May 7, 2024
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ONEPLUS 10 pro, almost 70, 000 phone was stolen from BMTC BUS STOP, NEAR silk road signal, I had flight so I could not lodge complaint, I request you please get my phone
OnePlus India customer support has been notified about the posted complaint.
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    I
    Ishwar Gk
    Mar 28, 2024
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    Product replacement

    I have give my OnePlus bullet wireless Z2 Bluetooth which is under warranty but right side speaker is not working at all so i have sent you my Bluetooth for replacement but no response from your side i need confirmation of replacement delivery....
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    C
    chan_9717
    Mar 20, 2024
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    One Plus Nord CE 13 Lite 5G don't work properly.

    Address:FLAT NO-P 59, GROUND FLOOR, NEAR GOLDEN GATE, SEC-75, BPTP PARKLANDS, FARIDABAD

    I bought One Plus Nord CE 3 Lite in December 2023, the phone did not work properly even for a day, the phone gets switched off every 2 hours. I complained several times to the service center but there was no response from them. I have already taken the phone to the service center twice, but my phone was not fixed, the problem is the same. This time I have given the phone to the service center. It has been 13 days since I gave the phone, but...
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    L
    Lalit@1234567
    from Jhunjhunu, Rajasthan
    Feb 21, 2024
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    Oneplus heating

    Address:[email protected]

    I have OnePlus 11r everything is good in this mobile but i play game in mobile this is too much heat and leg.
    M contact to customer care he's suggest update your handset but after update no improvement in this handset.
    PLEASE SUGGEST ME WHAT TO DO I AM VERY DISAPPOINTED FROM ONEPLUS 🙏...
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    Hey
    I purchased oneplus open in[protected]
    After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...
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    Address:Kural mumbai maharashtra

    Hey
    I purchased oneplus open in[protected]
    After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...
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    P
    Pavnish kumar Saini
    Dec 22, 2023
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    One Plus LED TV 43" Y Series

    Dear One Plus team,

    This is completely unacceptable where you cancelled my service requests assigned to customers care where I paid money in advance to your assigned engineer. My TV part in UW which still not received even after 1.5 month cross and warranty will expire on Feb-23. Services Engg not receiving call now and customer care every time given one week time for part delivery.

    HARASSMENT - No response-...
    +2 photos
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    M
    Muzammil1985
    Dec 19, 2023
    Dec 20, 2023
    This thread was updated on Dec 20, 2023
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    OnePlus Nord 3 Network Lock in Saudi

    Dear Team
    please find below details and unlock the phone at earliest. As i am facing the issue since my new phone.

    Current region (Middle East - Saudi Arabia)

    IMEI (IMEI1 : [protected] IMEI2 :[protected])

    OS version (Oxygen OS 13.1)

    Exact issue (Network Lock attached snap)

    Since when are you facing the issue? (Day1 I am facing the problem)
    br...
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    S
    satishgunnam
    Dec 16, 2023
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    Pick-up and drop-off INSI2311141159

    They were not responding for damaged and reused product...
    +18 photos
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    A
    anujgupta1990
    from Karnal, Haryana
    Nov 19, 2023
    Nov 20, 2023
    This thread was updated on Nov 20, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

    Maine oneplus wireless z2 anc neckband purchase kiya tha, jo ki sahi se work nahi kar raha tha, then maine customer care par call karke complaint ki, next day 30 october ko oneplus team ke courrier wale mujhse product verify and check karke le gye 31 october ko product service center phoncha or 1 november ko unhone kaha logistic team ne galti se hume dusra product de diya hai, then mujhse invoice manga maine de diya mujhse product ke video...
    +2 photos
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    Y
    Yaduvir Singh Rathore
    Nov 17, 2023
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    OnePlus TV Display Lining Issue

    Address:S/O Ghanaram,Gram - Jhabra, Gram Jhabra Jhabra Jhansi, Uttar Pradesh - 284302

    I have purchased a OnePlus TV and after 1.5 yrs it start showing linings on the screen. When I contacted them they were asking for service and logistic charges approx Rs. 4000. This is very disappointed for me since this is issue from their side....
    +1 photos
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    R
    Renish_1
    from Hyderabad, Andhra Pradesh
    Oct 11, 2023
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    OnePlus buds pro 2 replacement

    I actually submitted my OnePlus buds pro 2 on 5th Sep, they said to replace the product it takes 2 weeks I said it's fine and there is no call or message to intimate so I called the OnePlus care in Hyderabad nizam palace where I submitted the product to replace they don't even lift the call and one time accepts the call and they speaks simply they will look into the issue so I made the call to customer care many times to report this issue...
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    M
    mansigup
    Oct 11, 2023
    Oct 11, 2023
    This thread was updated on Oct 11, 2023
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    Oneplus phone NORD CE2 lite

    Phone is not working as expected and as per the specifications/

    It takes 3 hours to get charged.
    Then Battery drains very fast....
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    O
    Owais095
    from Mumbai, Maharashtra
    Sep 30, 2023
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    Mobile

    Updated oneplus phone 9r to new software after that my phone got a pink line on the screen as per oneplus official they should do it for free life time warranty but when i approached oneplus customer care they are denying...
    +1 photos
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    D
    Divyanshu.p
    Sep 30, 2023
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    Re: replacement of full new tv or refund

    On 23aug2023 I was facing multiple problems with it for example display problem and remote not working so technician visited and he informed me that 3 parts will be replace (mainbord, subbord, display) and I am facing this problem within an year of purchase.almost their replacing 90% parts of my tv only10% parts aren't replacing(power cord cable and speakers are the only parts which are not replacing) and finally on 31aug2023 technician came...
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    M
    Mahesh Vinchurney
    Sep 22, 2023
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    Money not getting refunded nor delivered the ordered product

    I had order one Plus mobile from One Plus India website on 17th Sept 2023. I had paid the money upfront and was confirmed a delivery of mobile on 20th Sept 2023. There delivery partner Blue dart showed confirmed delivery on 19th Sept. However since 19th Sept to 22nd Sept the status kept on changing and false status was updated.
    I am yet to get my product and once I asked one Plus to cancel and refund my money they kept on asking to...
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    K
    kirancv7
    Sep 8, 2023
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    Missing phone in box

    Address:onebill Software india Pvt Ltd #34 Suraj Ganga Soft Paek 1st Floor 1st Main JP Nagare 3rd Phase

    Hi Sir/Madam
    I order Oneplus Nord CE3 5 on 14th AUG and order ID is M[protected] and i received it on 18/08/2023 and the BIUE DART Airway No is [protected]
    In that box there is no phone and there is one BRICK is there and that box is open by ONEPLUS Service center manager SANGAPPA under his CCTV only and i immideatly complaint rise that ONEPLUS TOLLFREE no and i sent UNBOXING video also but you guys still not solving...
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    S
    sunilbc
    from Mumbai, Maharashtra
    Sep 5, 2023
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    Repair of our TV

    Address:2/16 Bhola Niwas Chawl, Below Flyover, Francis Wadi, W.E.Highway, Opp. Trauma Care Hospital, Jogeshwari East, Mumbai 400060

    Repair of our TV –

    (Model : OnePlus Y Series 43Y1 108cm (43 inch) LED TV [43FA0A00])

    Having a Serial No. Serial No : 013000BLAS0788AA2C

    Ref : Complaint dated 3rd August, 2023

    Dear Sir,

    I had purchased the afore-mentioned TV on 11th November, 2020 from your authorized Seller M/s. OmniTechRetail and it was delivered to me and installed at my place on 12th November,...
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    M
    Mohd M
    Sep 3, 2023
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    Service center Issue

    Address:One Plus Store Cannaught Place Delhi

    They have taken my phone for last 5 days.Yesterday called me and said we are not able to detect the problem you can collect the phone while during submission of the phone i have shown them the problem the phone is under warranty and i have visited the Cp service center delhi thrice for same problem in last 6 months. I need the replacement if they guys can not resolve the problem...
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    S
    sahu007
    Aug 30, 2023
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    Tv installation delay

    Address:house no 24 ,jail road ,ravij gandhi nagar ,nashik road

    Tv delever 28 sep .48 complete but flipkart not respose tv installation message ....
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