[Resolved]  Online Clues — Product combo shirts

Address:Hisar, Haryana, 125001
Website:www.onlineclues.com

Have ordered combo of 3 high quality branded linen shirts (Xl size) on 18th june 2016.
Name: prashanth
Order id : oid209033

Product delivered on 23th june, 2016. When i was open the package i was surprised for the color. Size and quality which i ordered was totally
Different colours are sended by the company.

I am trying to contact company many times but the customer care agents are disconnected my call for 4 times. I place the order for return request also but they will not responded for request.

I want refund or replacement on urgent basis.

Pl evaluate such online vendors again and penalize in case of fraudulent
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Jul 30, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2016
OnlineClues Customer Care's response
Dear prashanth, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team
Complaint comments 

Comments

Product delivered today (3 Shirts Linen_XL) is totally different then what I saw online while ordering colours and quality is not matching at all. I did try calling customer service department but was not able to connect with them
Name - Kirti Sharma
Phone number - [protected]
Order number - OID220748
Have ordered combo of 3 high quality branded linen shirts (l size) on 10th june 2016.
Name: Goutam

Product delivered on 14th june, 2016. When i was open the package i was surprised for the color. Size and quality which i ordered was totally
Different colours are sended by the company.

I am trying to contact company many times but the customer care agents are disconnected my call for 4 times. I place the order for return request also but they will not responded for request.

I want refund or replacement on urgent basis.

Pl evaluate such online vendors again and penalize in case of fraudulent

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