[Resolved]  Online SBI — not getting OTP

Address:Bangalore, Karnataka

HI SBI, My Self viresh, I have an Salary account in SBI, I am not getting OTP when I do online booking or transactions it throws error messages saying " your mobile no is not registered contact home branch". But I have contacted home branch they told update you cell no in your profile personal details you will get one reference id and send us the reference id will do it. I tried the same and my cell no got updated but I did not get the reference ID. But home branch wants the Reference id so what to do Please help on the same. my contact details are Email ID: viresh.[protected]@gmail.com, Cell No : [protected] thanks and Regards Viresh SB
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Viresh,

Thanks for sharing your contact number, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Dear Viresh,

We tried to establish contact with you at 11:53 AM but we were unable to do so. Request you to please share a suitable time to call to address your concern on priority.


Regards,
SBI Card

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