[Resolved]  Fashion And You. Apparel — Refund was not given

Address:

Pune, Maharashtra

Hi,

I ordered one apparel and it had some size issue so I returned the order (order number 2380963), the reverse pickup was done by Smiley Express (Fashion and You's courier delivery agent ) by 8th of October 2012. I was supposed to get a refund of 799/- INR (price of the product) in terms of store credit.
But, after calling multiple times also none of the customer care executives were able to give any satisfactory answer about the return and refund, some said the product is not reached to their warehouse , when some other was saying that the complain was conveyed to the upper layer , etc etc. every time they ware assisting me with some false answers and was transferring my call here and there. Worst customer service, worst quality of products and absolutely no support for returns. Forget about getting your hard earned money back , they will just give you lots and lots of fake excuses.
Online fraud , Fashion and You, it will be no where , there are lots of e retailers available now a days who just delivers the product within 2 days after ordering, with "no question return" policy.

Get lost Fashion and You . My 799 Rs is lost or may be I will think I have given it to some beggar.
thousands of people got cheated by Fashion and you by many ways.
Beware of Fashion and You .

-Paramita