[Resolved]  Jiva Ayurveda — Non reception of products when ordered online

Address:New Delhi, Delhi

I want to highlight this case of fraud where I did not receive my products yet, which I ordered online around 5 months back. The payment was done online itself. Also,there was no use of calling their customer care numbers. Below are the details, Jiva Ayurveda <[protected]@jiva.com> Mar 18 to me, shriya Order No: 2950 Order Amount : Rs. 700 Customer Name : namrata Email : ############ Address : ############### City / State / Country : Delhi / DE/ IND Zip / Phone Office / Phone Home : $$$$$$ Product Quantity Price Aloe Vera Juice: ; 500 ml 1 Rs. 220 Cucumber Cream: ; 100mg 1 Rs. 128 Ashwagandha Tablets: ; 120 tablets 1 Rs. 185 Jiva Saffron Cream: ; 5 0mg 1 Rs. 120 Arjuna Tablets: ; 60 tablets 1 Rs. 47
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Aug 13, 2020
Complaint marked as Resolved 
Jiva Ayurveda customer support has been notified about the posted complaint.
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I order 2 weeks ago worth $537. First I ordered only $516 then I wanted to add more product so they instantly email me as well as called me many times and instructed me how to do it.after I ordered my second order then never got back to me. I ' m so furious.what do I do to get my money back.help plz
We regret for the inconvenience faced.

In respect to your post submitted in the captioned subject forum, We request you to reach us at [protected]@jiva.com so that we can know much more details of the incident as to act accordingly.

Please ensure to provide your contact details as well. Our patient's satisfaction and relief is o[censored]tmost to us. We will provide you with the required solution at earliest.

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    Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road, Faridabad, Haryana, India - 122001
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