www.Saholic.com — Missing accessories in box

Address:

Mumbai City, Maharashtra

Hi all, this is my first post in this website and I hope that I get justice from people who misguide and do frauds.
My complaint is regarding Saholic.com, which is an online store.
I order a Karbonn tablet from their website cost was 9599 which includes all accessories like tablet, charger, Headphone, USB cables and manuals.
I placed the order and selected the option of cash on delivery, which I thought would be the best.
I got the product delivered in 3 days which was really a good deal, but is very common now a days in a competitive market.
When the courier person came to my place, he told us that he will not allow us to open the box till the time he gets full payment.
We handed over the full amount to him and we opened the box to see the product, unfortunately the courier guy left from our place after he got the payment, the product box was packed in www.saholic.com package.
We found that the Karbonn seal is broken, but we thought its ok and we found the tablet, when we removed the Tab, beneath that there was a cover to hold the tab after removing the tab, we found that only the manual was present(accessories like charger, headphone) were missing in the package.
I made the complaint online regarding that and did not get any response till 2 days so I called up www.saholic.com call Center for checking the status, they informed that they have forwarded the case to investigation team and they are looking into it.
I called up again next day morning and they told that the investigation is almost over and I will get a call or mail from them by evening, but I didn't receive one, (might be possible that they stay in a different world and I don't know when there evening will come)
I called them on the same day by 10 pm to ask the status they told that investigation is still going on. I asked them whether they have sent the case to CID, Police or FBI but they told that they have a dedicating team, the agent told me that I will get revert from concern team.
I called them next day and asked them the status they told its still in progress. And not sure when it would be completed.
I asked for supervisor and they told that they don't have a Supervisor on floor(really interesting)
Also the product I have received is a faulty product as the wifi does not work, when I asked for replacement they told to get DOA certification from Karbonn.
Still I have not received any revert from them.
They promise the delivery in 2 - 3 days but what's the use of the product which does not have accessories.
I highly recommend you all not to purchase any product from www.Saholic.com, it seems to be a bogus company.
I really don't care if I don't get my accessories, but I will ensure that I spread this message everywhere possible so that any other person cannot be their victim.
My message is clear : Don't buy anything from Saholic.com