[Resolved] OnlineClues — Customer dissatisfaction | |||||
I have ordered a product with order no - oid130324 from the online website of www.onlineclues.com on 21/05/2016, but to my utter disappointment the product i received totally differs from the product i ordered, the color i ordered were not there and the fabric was of very inferior quality, even the size very much differs from the standard size, as per there return policy have tried to contact them through mails and calls but of no use as they are hardly bothered to answer and finally have made a request on there website for return still have not received any confirmation, seriously have not thought of this kind o[censored]nprofessional customer behaviour now seeking refund of my money rs.699/-, request your intervention on the same. Was this information helpful? | |||||
Jul 1, 2016 Complaint marked as Resolved Thanks consumer complaints forum for your intervention, got call from onlineclues to arrange for reverse courier of the packet as they are helpless in arrnging the reverse pick up, so i couriered them my packet with my account details and within a day of packet delivery at their end they have refunded my amount of Rs.699 which got credited to my account though i have to bear the postal charged of Rs74/- still i am satisfied, appreciate your action Onlineclues. Thank you OnlineClues customer support has been notified about the posted complaint. Verified Support May 31, 2016 OnlineClues Customer Care's response Dear Puspender Kumar, Sir, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.
Thanks & Regards,
Onlineclues customer care Team
Verified Support Jun 10, 2016 OnlineClues Customer Care's response Dear Puspender,
Our team is working on your concern,We look into the matter on urgent basis. We will try to resolve your problem.
Onlineclues Customer care Team
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 1 Comment | |||||
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I am not here to get grading for my complaint, and would request you to intervene and provide solution, the company is openly doing frauds wherein there are so many complaints filed against the company and still you are asking me to provide more information to get better grading seriously pathetic please take action against these frauds so that they do not run away with anyone's hard earned money. Thanks
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4675
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Resolved
2872
Sector 57, Gurgaon, Haryana, India - 122001
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