Open2Kart — Order #[protected] Combo Offer 4 - Not receive

Website:

www.open2kart.com

I have placed an order #[protected] on 08/12/16 and pay Rs 1999 thru online (payUmoney) after getting one call from open2kart representative (named ADITYA RAJ) from the no.[protected] for some promotional offers. He confirms that i will get one free gift along with my order product (combo offer 4) and also receive mail confirmation regarding the same, but after that not getting any mail confirmation and not any reply while i am trying to make calls.

Now i want to cancel the order and refund my money back and also want to take legal action against the company.

Please look up the matter and help to initiate the refund at the earliest.

I had already sent mails on 29/12/16 & 03/01/17 & 07/01/17 respectively regarding the same complaint but no positive reply from the company neither receive my money back.