Oriental Insurance Company — Car claim not giving

Address:

N68 ,Era garden estate, meerut 201002

Hi sir
my car wagon R Zxi no. up 19 j 4539
my policy no. 211200/31/2022/59379 claim against policy no. registered-
no. 252400/31/2022/00030222. on dated 07/01/2022 at meerut by oriental insurance on online policy bazar. purchased 30 june 2021
sir
its 3rd policy of my car but up to now i didn't got claim but this last week after accident my car damaged so i have parked at meerut car show room for claim from oriental insurance but the surveyor refused to claim because he needed previous policy which ones i had already submitted parking time at agency
so now they need different different type of documents for excuses
its more than 01 week no activities for my car claim by oriental insurance i am daily 05-06 times calling them even customer care but they are just playing with me
due to this issue i am suffering too much because i cant move without my car anywhere like my office to job /duty
now days cold is too much and they still blackmailing me
so plz help me accordingly

oriental insurance help line number is[protected]
policy bazar help line number is[protected]

i am waiting for needful action to them by you

thanks & regards
mohd. imran khan
[protected]

thanks