[Resolved]  Oriental Insurance Company — Miss cooperation of the branch and surveyor

Address:Kannur, Kerala

Kl-59-g-1911 car got accident on[protected] and we have repaired it from our workshop.The survey was conducted by surveyor mr. Sujith and he never turned up for any further details after taking the photographs.
The owner of the vehicle is a most respectable school teacher, received award from indian president, he felt insulted from the branch office when he approached for further proceedings.At last the bill was settled with a very less amount.
As a workshop we contacted branch manager and complained to both branch and divisional managers.But the result was not positive.
Further make it sure that the dealings of the surveyors and branch staff with the customers should be decent.This would enable the working of the system smoothly.Because of these type of dealings, we are forced to complaint the concerned authorities.
I humbly request you to let me know the developments in this case and pray for justice to the customer sri.Rajagopalan ([protected]).
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Aug 14, 2020
Complaint marked as Resolved 
Oriental Insurance Company customer support has been notified about the posted complaint.
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    Oriental Insurance Company Phone
    +91 11 3320 8485
    +91 11 4365 9595
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    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
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