Orra Diamond Jewellery — Worst service and employees in koramangala

Address:

Bangalore, Karnataka, 560095

I had purchased diamond earrings rs 40000in orra kormangala in october, and started a scheme of rs5000 on the same day. After 5 months, one of the earrings back stopper hole became big. It was coming out of the earring. So i went to the showroom, i remember it was before holi, i have given it for repair, they were not ready to give a new stopper. They said for repair it takes 2 weeks time as they need to send it to mumbai. But unfortunately i got a call after 1 week from orra and said repair is done and can collect earrings from showroom. I was out of station so couldn't collect that day and went to collect after a week. But still repair was not done. And i'm sure they did not send it to mumbai. There was no progress. I gave it back to them to make it proper. They took more than 2 weeks. And called me and said we are not able to do it repair and you can come and collect. Then i got angry and said i want this to be repaired, then they said that called local gold smith and made a new stopper with the same gold. After 20 days, the stopper has become light red color, copper color. I called those people and asked, then 1 lady called keerthi in koramangala, she was giving such a reckless answer that, it happens because of the creams we use or for perfumes. It is really surprising that gold color changes for the perfumes and creams. And 1 more lady in koramangala branch varsha, she was actually the responsible person for this, because he was the one who has shown me product and she was the one to whom i have given it make it repair. But she did not send it to mumbai. Worst experience ever had.