Ortel Communications — Net is offline since last 10 days

Address:	Khordha, Odisha, 751016
Website:	www.ortelcom.com

Since last 10 days i have complained many time for modem offline.each time i complain they told it will be resolved within 24 hours.once i visited to their office also but still the result is same.as modem is offline but their data counter is still active.without any usage my data is still counting that i m using the internet.each time i call to their costumer care they picked of call after a long time and every body have the same reply, wait for 6-24 hours your complain will be resolved

Costumer no: 1053992
Customer name : Gyanaraman Sutar