Ortel Communications — no broadband from 6 days

Address:	Cuttack, Odisha, 753010
Website:	www.ortelcom.com

There is no internet service from 12.10.18 to till now.Lodge complaints via customer care is game for them.Agent from customer care is telling that we have forwarded your complaint and it will be solved by today and our technician call you, but nothing..all goes in vain.After five days when I called them they told me just go to nearest office and tell them your problem.I also did it, but no result.Sir, I just want to know if this Ortel communication can't provide service then they should stop playing with customer and stop the company.Every month I have paid the bill.
If they ca't provide the service for which I am paying then they must deduct the bill amount.My customer id is 01303059.Please take necessary steps so that customer will not suffer.