Ortel Communications — no network since last 21 days

Address:	Khordha, Odisha, 751030
Website:	Ortel Communications

Since last 21 days we have been giving complaints to your customer care office Ph no.- [protected], visited your local customer care office at Dharma Vihar, Jagamara, Bhubaneswar 3 times, send mail to appellate authority . But our problem not yet resolved . Now the blue lights are showing in the modem but there is no network showing in our system . We are using your broadband connection since last 3 years . The customer service is now worst . In this situation please advise how long we will bear this ? Why should we pay the monthly rental without any service from your end .

Please improve your customer service & resolve our issue immediately otherwise we will be compelled to close the connection.
Membership no & Name[protected], Puranjan Prusty