Ortel Communications — please solve the issue of bill arise

Address:

Uma Shankar Dash, At: Bhaliabadi ,Bhahamana Sahi,Post: Palla Hata, Dist: Khurda, 752056

3 month back my partner get electric shock when she touch television, soon after my television got display problem. I lodge a complain about this issue. They replay there is an electric short circuit due to a snake enter inside the connection box mounted at electric pole. Then after my television got dead.
There was no response from service people. I gave the tv for service any way it took time and charge me rupees 1600 for repair service. When i connect the tv again in this month there was no connection. I call to mr. Deepak jena who is the cash collector guy and there was no response. One day i saw there was a ortel bill on my door step and it was cost of rupees 620. The name was mention deepak jena. I called him but no answer. Today one new person came to my home asking for rupees 620. Please tell me whether i will pay the amount for the last bill. Please give justice.