[Resolved] Ortel Communications — unavailable internet service for more than 10 days
M
Minati Misra
from Burla, Odisha
Address:
Khordha, Odisha
Our ortel broadband connection is down for 10 days. Even after repeated calls to the customer service and their repeated assurance to provide the net within24hours. We are still unable to access our internet. We in fact callthem every day 4 to 6 times but today when we called they astonishingly said that our problem was resolved which we could not believe. With deep regret i want to inform that the company has failed to live upto its policy and continues to trick people. So i want to ask to refund our money or kindly send technicians to sort out our problem
Membership number 310029
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Oct 20, 2018
Complaint marked as Resolved
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Ortel Communications Customer Care's response Mr.Mishra, We have taken your complaint for rectification, We will update you after resolution of your issue .
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