[Resolved]  Aapka Roozgaar Services Pvt. Ltd. — Missguided in online banking transaction

Address:

Sikar, Rajasthan

Dear Sir/Madam,

I have registered on M/s AAPKA ROOJGAAR SERVICES PVT. LTD. for recruitment services on 10th Feburary’2013 and made payment of Rs. 1685.40 by my father bank account debit card. This was registration fees.

And later on 15th Feburary’2013, I again made payment of Rs. 2022.48 for Order No.R26922-C3 for Roozgaar profile Verification.

But nothing has happened. I have not received any services from this company. I just thought that my money has gone into waste.

Life is going easy and I am settled down in my village.

But one day i.e. 10th May 2013, my phone ranged, there is a person of this company. He has given his identity as Mr. Alok Gupta. He told me that we are refunding your entire amount (Registration fee and Order No R2622-C3 charges) immediately thru online fund transfer in your bank account from which you had made these payments because we could not provided the job to you within 21 days.

He told me to follow the instructions over Phone and ask to open our portal (M/s AAPKA ROOJGAAR) to process the transaction. Then he told me to update my bank details to his portal and select the services mentioned appearing on the site.

I did whatever he suggest and he confirmed that once certain amount will be deducted from your account and the same alongwith your earlier payment i.e. registration and Order No. R2622-C3 will be refunded within one hour.
I did the same transaction twice one for registration fee refund and another for Order No. R2622-C3 charges refund.

By these transaction, my father bank account was debited twice by Rs.15896.70 (Order no. R43624-C3) and Rs.16623.60 (Order no. R43610-C3).
Then I had intimated immediately to the company that your executive wrongly guided to me and get the above stated orders. I had called to Ms/Mrs Partima Sharma (employee of M/s AAPKA ROOJGAAR SERVICES PVT. LTD.) and informed the whole issue and she told that this is the wrong transaction we will investigate and will refund your amount.
After that I am in continuous follow up with the company to refund my entire amount of Rs. 32,520.30 (Rs.15896.70 + Rs.16623.60). Now they are saying that we will refund partial amount of Rs. 19,898.00 and for the rest amount Rs. 12622.30 (INR 32,520.30 –19,898.00). We will provide services. But I have informed to them that I don’t want any services from you. So please refund my entire amount.
But they are still denying to refund entire amount,
Kindly help to get the refund from the company
Applicant : Ashok Kumawat
Place : Losal (Sikar), Rajasthan
Date : 13th June 2013
Contact No. : [protected]