Otis Elevator Company — delay in installation

ramakanta1971

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 751003

We have placed an order for G+2 lift since 2 years with 90% advance and the necessary installation process is not yet completed at Jyote Motors (BBSR) Pvt Ltd, A/62, Nayapalli, Bhubaneswa-751003 against Contract No- 52NT5620 and we are totally fed up of your service and in spite of repeated reminder, no one is responding nor resolving the issue. So we are expecting this installation within 10 days otherwise we will go for consumer forum regarding this issue.

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Otis Elevator Company customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by ramakanta1971 We have placed an order for G+2 lift since 2 years with 90% advance and the necessary installation process is not yet completed at Jyote Motors (BBSR) Pvt Ltd, A/62, Nayapalli, Bhubaneswa-751003 against Contract No- 52NT5620 and we are totally fed up of your service and in spite of repeated reminder, no one is responding nor resolving the issue. So we are expecting this installation within 10 days otherwise we will go for consumer forum regarding this issue.

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Comments

Bimla Agarwal

from Kolkata, West Bengal

I lodged complain on 08.10.2018 for non attending your technical staff for hook marking which has been done today 10.10.2018.at BA 142 New Town.kolkata.
The issue is resolved.
Hope this type of situation does not occur in future.
Appreciate your timely action with thanks.
Rgds. Avneet Agarwal