Our Society Engineers Coop Group Housing Society had 4 Elevators Installed in the year 1992. Due to frequent break down as as advised by OTIS we installed two new lifts. These were commissioned on 1st Sept-2015. In last one week the lift of A2 block broke down thrice. It is possible that there can be problem initially. But the compliant given to OTIS is not being attended by the staff on duty.
The compliant was given at 4pm on 7th Aug-15. After continuous follow up the Mechanics came at 11Pm and worked for two hrs but could not rectify the defects. The staff who came to attend never informed to their superiors that they could not do the work. The compliant remained unattended till writing this i.e 12.15 PM. I talk to Mr R S Tiwari at 12 and inform about the problem.
It is for the information that due to poor service and casual approach by OTIS we have to face problems from the Residents who have paid for the New lifts. It is requested to take action against the Staff who failed to attend our complaint and inform to us.
Jt Secretary ECGHS
21 I P Extention, Parparganj Delhi-110092 Was this information helpful? | 
Punit Popat
[protected]@gmail.com