[Resolved] OverCart — product not yet received

Allen Ks

from Bengaluru, Karnataka

Oct 17, 2017

Address: Udupi, Karnataka, 576104

I placed an order for a mobile and i also paid the full amount.
It has been almost a month right now. I tried contacting the customer care through email they haven't got back to me yet. I tried calling also. Multiple times.
Order i'd: bst[protected]
The amount has been deducted from my bank account also.
What can i do now?
I have bought other things from them but this is the first time it's happening.

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Nov 18, 2017

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OverCart Customer Care's response Hi Allen,

Please accept our sincere apologies for the delay in responding to your complaint.

Your order could not be processed due to some technical issues. We do not have a replacement unit and hence are unable to ship your selected product.

Kindly revert to this email with the following bank details, so that we can process the refund:

1. Bank Name
2. Branch Name
3. Beneficiary Name
4. Account Number
5. IFSC Code

Please write the correct account number and the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.

We apologise again for the inconvenience caused to you. We will get your refund processed at the earliest.

Regards,
Overcart.com