Overnite Express — inordinate delay in delivery

Address:

Hyderabad, Andhra Pradesh

We have booked a shipment from Kolkata to Hyderabad with Airway bill # [protected] on 30th June'15. We were told that it will be delivered the next day. But till date we have not received the shipment. The phone #s on website for their hyd regional office dont work. After spending almost 2 hrs am told that they can deliver the shipment on coming Wednesday 8th July'15. Irony is that none of their representative called to update the status. Need the delivery today else its of no use for us. They should not have taken the shipment from Kolkata if they could not deliver the courier in time for Hyderabad Lingampally location.