[Resolved]  Overnite Express — Non-Delivery of Parcel - Company not providing status r any response.

Address:

Bangalore, Karnataka

Overnite Express Ltd. has not delivered my parcel(document) since April 30, 2014.I am trying to know where my parcel is, but neither the Regional Head (Delhi) nor the Regional Office (Delhi and Bangalore) are responding.Have visited the Pickup-Center, called up the pickup-person, but of no use.Senior Executive Ganesh at Delhi says no telephone number provided, I have a receipt filled by the pickup center showing mobile number.Rahul(Executive at Delhi Office) comments on this that the number may be incorrect. Not True.Regional Head Sunil isn't responding.Can I file a case against Overnite Express Ltd. I got a call from Ganesh yesterday morning after I dropped an email to Sunil and looping Delhi and Bangalore office. He updated that the parcel is returned to Bangalore, after talking to a lady in Bangalore Office, and gave my number to the lady. And assured she will call me back and give a confirm status. I am afraid, it has been more than 24 hours since that call, no response has been provided.