Overnite Express — not delivered parcel

Address:

Ward no.39, Near Lawreshwar Temple,Rani Sati Temple Street, Jhunjhunu, Rajasthan, 333001

Today 29/12/2019 district jhunjhunu state rajasthan here local distributor negligent to his duty and misguide or misconduct by giving wrong information. Today he called me at 2:46 pm and ask the address and make sure to delivery parcel but at 3:50 i received a message of the consignor that jhunjhunu branch courier agency says consignee was not available while today is sunday and whole day i stayed at my palace there address mentioned in parcel. So i want to request to take appropriate action against the courier agency.