[Resolved] Pai International — 2 burner gas stove | |||
Dear sir, With reference to the above subject, as we have purchased an 2 burner gas stove of prestige make from your showroom at vijayanagar 2nd stage, mysore 570020 on 11.01.2020 for the festival. On 15.01.2020 the festival day when we started cooking on the new stove, lot of yellow flame was coming and getting our vessels black, and there was no pressure, to get and 1/4 lts of milk to boil it takes min 25-30 min in the bigger burner itself, then kindly think for the small burner. We had compliant and your person has come and done some repair which was lived for only 10 minutes and the same problem is occurring and again we complained, but the service person not yet attended the fault, he says the jet has been faulty, it has to be change, but on multiple calls he has just skipping the dates that the material has not come, and i am here and i am there, i will come next week, and today when we called he says once again you register the compliant then i will come, Kindly send another service person to us and we have a doubt that he changes the material from the recycled stock, not the newer one. We are just disturbed by this for multiple times, kindly look into the matter and get us the solution permanently solved For this ugadhi festival we were planning to get an led tv from your show room but looking after this we has to hesitate to move on... Actually we have lot of faith in your house hold articles which were purchased from your showroom, but this time we are totally dis-appointed Kindly look in to the matter and resolve the issue or kindly replace the stove with another one. With regards Prasad [protected] 66, 1st stage, brindavan extension, mysore - 570020 Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jul 11, 2020 Pai international Electronics Customer Care's response Hi, Greetings from Pai International! We regret for the inconvenience that has been caused, kindly help us with your contact details which will help us to serve you better, you may contact us on[protected] or write a mail to [protected]@paicrm.in Verified Support Jul 11, 2020 Pai international Electronics Customer Care's response Hi, Greetings from Pai International! We regret for the inconvenience that has been caused, kindly help us with your contact details which will help us to serve you better, you may contact us on[protected] or write a mail to [protected]@paicrm.in Verified Support Dec 17, 2020 Pai international Electronics Customer Care's response Hi, Greetings from Pai International! We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI. Verified Support Dec 21, 2020 Pai international Electronics Customer Care's response Hi, Greetings from Pai International! We so sorry for the delay in getting back to you on feedback shared. We regret for the inconvenience caused .Your feedback is deed needed & deserved a timely response. We believe the issue is addressed & resolved by replacing the broken plank. Once again, we apologize on inconvenience caused . We will continue to do everything we can to speed up and improve our customer services delivery & services. For any quires you may reach us on[protected] also you may whats app on [protected] Verified Support Dec 28, 2020 Pai international Electronics Customer Care's response Dear Customer, Greetings from Pai International. We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI. Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved. This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected]. Regards, Pai International Ltd Verified Support Jan 12, 2021 Pai international Electronics Customer Care's response Dear Customer, Greetings from Pai International. I believe the product is working fine. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you. | |||
Add a Comment | |||
63%
Complaints
78
Pending
0
Resolved
48
+91 80 4246 4343 [Bangalore]
9108444777 [WhatsApp]
+91 40 4246 4343 [Hyderabad]
India
Post your Comment