Panasonic — Air conditioner

Hello All,
I am sending this email toping that higher management will look into this issue.

Issue: water dropping from indoor unit.

Description: i purchased a new sanyo ac on dated 7th june 2021within a month it started issues with dropping water from the indoor unit o raised a complaint to panasonic with complaint number R[protected] the technician visited with a fix with feviquik liquid solution. I asked him why this os used he did not gave me any satisfactory answer hence sopke with ALLAHABAD ASM MR. Salman he stated that "there is a hole in all the units in this model hence the ONLY SOLUTION FOR THIS IS TO USE FEVIQUIK."
I don't buy this if there is an issue with design in this model then need to be replaced or the damaged part needs to be replaced.

As this brand new ac was purchased by me trusting that the brand will provide me with best service, but mow i fell cheated by the panasonic.

Hoping to get a resolution to replace the indoor unit, instead o[censored]sing feviquik.

Thanks and Regards
Anurag Arya